Privacy Policy

Hawaii Health Information Exchange (“HHIE”) is committed to protecting your privacy. This Privacy Policy provides you information about how we collect and use data through our website By using the HHIE website, you consent to the data practices described in this Policy.

Collection of Your Personal Information

HHIE collects personally identifiable information, such as your email address, name, home or work address, or telephone number. HHIE also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that HHIE automatically collects. This information may include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by HHIE for the operation of our services, to maintain quality of the service, and to provide general statistics regarding use of the HHIE website.

Once you leave this website via a link or otherwise, this Policy does not apply and HHIE is not responsible for the third party’s site use of your data and information. HHIE encourages you to review the privacy policies of websites you choose to link to from HHIE so that you can understand how those websites collect, use, and share your information.

Use of Your Personal Information

HHIE collects and uses your personal information to operate the HHIE website and to deliver the services you have requested. HHIE also uses your personally identifiable information to inform you of other products or services available from HHIE and its affiliates. HHIE may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

HHIE does not sell, rent, or lease its customer lists to third parties. HHIE may, from time to time, contact you on behalf of external business partners about an offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, HHIE may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to HHIE, and they are required to maintain the confidentiality of your information.

HHIE keeps track of the websites and pages our customers visit within HHIE, in order to determine what HHIE services are the most popular. This data is used to deliver customized content and advertising within HHIE to customers whose behavior indicates that they are interested in a particular subject area.

The HHIE website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on HHIE or the site; (b) protect and defend the rights or property of HHIE; and, (c) act under exigent circumstances to protect the personal safety of users of HHIE, or the public.

Use of Cookies

The HHIE website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

A primary purpose of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize HHIE pages, or register with HHIE site or services, a cookie helps HHIE to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same HHIE website, the information you previously provided can be retrieved, so you can easily use the HHIE features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the HHIE services or websites you visit.

Privacy of Children

We are committed to protecting the privacy of children. Our website is not intended to or designed to attract children under the age of 13. We do not collect personal information from any person we actually know is a child under the age of 13.

Email Communications

When you send an email to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the website. All agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You can unsubscribe from receiving emails by following the instructions on any emails that you receive from HHIE.

Security of your Personal Information

HHIE secures your personal information from unauthorized access, use or disclosure. HHIE secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Policy

HHIE will occasionally update this Privacy Policy to reflect company and customer feedback. HHIE encourages you to periodically review this Privacy Policy to be informed of how HHIE is protecting your information.

Contact Information

HHIE welcomes your comments regarding this Privacy Policy. If you believe that HHIE has not adhered to this Policy, please contact HHIE at We will work to determine and remedy the problem.

Effective Date

This Privacy Policy was last modified on January 29, 2019.


Last Modified: Jan 29, 2019