Customer Support

Thank you for visiting Hawaii HIE, the state-designated health information exchange.

If you need assistance with the Health eNet Community Health Record or Electronic Referrals Network, please contact us at or (808) 441-1374.


System Status

We are currently experiencing technical difficulties with our CHR medication query. We are actively working to get this issue resolved. Thank you for your patience.  
VA VHIE System will be down for maintenance on Saturday 07/20/2019 from 8:30 AM - 5:30 PM HST. This may interrupt services during this time frame.  
Microsoft patches will be deployed to our Medicity\HCI hosted PROD and CERT environments the third Wednesday of every 1 month(s) effective 1/16/2019 until 12/18/2019 from 7:00 PM to 1:00 AM HST. Services may be interrupted or unavailable during these time frames. 
last updated: 07/19/2019 4:19 PM